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Terms & Conditions | Deposits & Refunds
Terms and Conditions
Tiny Details sells dollhouse miniature accessories. It's important that the assembled products we buy from you be able to be sold. That's why we include a sample with each of our kits so you know exactly what a properly assembled product looks like. Please note that some newer products may not have a sample included. But, since you will be making a sample of your work to be checked, you will be able to be sure that you have correctly assembled the product. Also, if you find that a sample seems to be made differently than the detailed instructions indicate, we ask you contact us for clarification.
A detailed checklist and instructions are included with each kit. You must make the product correctly or they will be returned to you with an explanation of what is wrong. You can then correct the problem and resubmit the completed set.
You never have to buy any materials. We supply all the materials you need. And, we will supply you with extra materials to complete a set if you need them. There is no charge for extra materials. The only thing we do not supply is a stapler and staples. These are used to seal the small plastic bags that the products are packaged in.
You are not required to do any selling. We will buy every correctly made, complete set!
You can complete your set right from your home! No special workplace, special skills or tools are needed. Working from home couldn't be easier!
For each kit you have out from Tiny Details, a fully refundable deposit will be required. We provide all of the materials you need and you can request additional materials at no charge. (But we don't supply the stapler and staples!)
There is a sixty-day time limit for you to complete your kit and return it to Tiny Details. This time limit exists because we need to be sure that we still need the product that you are making and to be sure that we can offer assembly opportunities to other assemblers.
If you think you'd like to make miniatures for Tiny Details (you can see the types of products we have available by clicking on the 'The Products You Can Make' link at the left), click here for the order form and instructions.
To offer this work-at-home opportunity, we need to know that our costs will be covered if a person is not patient enough to, or interested in, completing a product set.
Full Refund
You will receive a full refund of your deposit when you decide to stop and have sent a satisfactory full set of a product within 60 days of the postmark on your kit. To get this refund, you simply check the box on the Payment Request Form included with each kit.
If you prefer, you can apply your full deposit refund to another kit so you will not need to send in another deposit!
Partial Refund
Should you decide to stop before satisfactorily completing a kit, we will refund 50% of your deposit if you return any tools and left over materials (please keep any items you have assembled with our compliments). You get a 50% refund no matter whether the kit is completely unused or has been partially used. So, you have nothing to lose by trying the kit.
We only refund 50% of the deposit in this case to cover our expenses for used materials, offices, phones, advertising, packing, shipping, and restocking.
To get this refund, just mail the UNUSED parts (no completed or cut out items) to us within the first sixty (60) days after the postmark on the kit and mark the outside of the package "50%". Please include the filled out Payment Request Form from your kit. Or print out this online Payment Request Form. This must be done within 60 days of the postmark date.
Applying a Partial Refund to Another Kit
All Tiny Details' products need persistence and skill, so it does not make sense to try a different product without completing the one you have. But, if you want to, you can apply your refund check to a different product. So, if your 50% refund is $27.50 and the deposit for the new kit is $55.00, then you would only need to send in an additional $27.50.